Course Content All Lessons
A1
Beginner
39 lessons
Common Greetings Present Simple Tense Listening Skills: Tips and Strategies Telephone and Video Call English Articles: A, An and The Numbers, Dates and Time Asking Simple Questions The Verb To Be Classroom and School Vocabulary Personal Pronouns: I, You, He, She Plurals: Regular and Irregular Nouns Possessives: My, Your, His, Her Family Members and Relationships Food and Drink Basics Days, Months and Seasons Reading: A Short Email to a Friend Colours, Shapes and Sizes Reading: Short Personal Profiles Reading: Signs and Notices Reading: Product Labels Using Capital Letters and Full Stops Reading: A Simple Menu Reading: A Basic Timetable Writing Your First Email in English Writing About Yourself Writing a Simple Message Writing a Shopping List Writing Numbers and Dates Correctly Listening: Numbers and Prices Listening: Greetings and Introductions Listening: Simple Instructions Listening: Spelling Names and Words Greeting People and Saying Goodbye Listening: Days and Times Listening: Short Conversations at a Shop Asking for Directions Introducing Yourself in English Ordering Food and Drinks Talking About Your Daily Routine
A2
Elementary
41 lessons
Past Simple Tense Reading: A Day in London Writing Paragraphs Food and Drink Vocabulary The Present Continuous Tense Describing People: Appearance and Personality At the Airport Reading: A Famous City Writing Simple Sentences Comparatives and Superlatives Simple Past Tense: Regular Verbs Simple Past Tense: Irregular Verbs Can and Can't: Ability and Permission How Much and How Many Work and Jobs Vocabulary Transport and Travel Vocabulary Sports and Hobbies Health and Body Parts Shopping and Money Vocabulary Reading: A Short News Story Reading: A Holiday Postcard Reading: A Job Advertisement Reading: A Simple Recipe Reading: A Hotel Review Writing About Your Weekend Writing a Postcard Writing a Short Biography Using Connectors: And, But, Because Writing a To-Do List and Notes Listening: At the Airport Listening: A Phone Conversation Listening: Weather Forecasts Listening: Announcements Listening: Describing a Picture At the Airport: Conversations Describing Where You Live Listening: A Short Interview Making and Refusing Invitations Shopping Conversations in English Talking About Past Events Talking About Your Family
B1
Intermediate
38 lessons
Reading: The Future of Work Understanding Accents and Dialects Countable and Uncountable Nouns The Present Perfect Tense Phrasal Verbs: Top 30 Health and Medicine Vocabulary Listening Strategies for Podcasts Job Interview English Writing a Formal Letter First and Second Conditional Modal Verbs: Should, Must, Might Environment and Nature Vocabulary Passive Voice in Present and Past Gerunds and Infinitives Reading: Understanding Charts and Graphs Business and Work Vocabulary Technology and the Internet Feelings and Emotions Vocabulary Reading: A Newspaper Article Reading: A Book Review Reading: An Informal Blog Post Reading: A Travel Guide Extract Reading: A Science Article Writing a Complaint Email Listening: A Job Interview Writing a Book or Film Review Writing an Informal Email to a Friend Paragraph Writing: Structure and Cohesion Describing Graphs and Charts in Writing Listening: A Radio Programme Expressing Opinions and Agreeing Giving a Short Presentation Listening: A Lecture Extract Listening: Discussions and Opinions Listening: Following Complex Instructions Making Plans and Arrangements Talking About Health and Lifestyle Telling a Story in English
B2
Upper Intermediate
38 lessons
Business Email Writing Reading: The Art of Listening Passive Voice Discourse Markers and Linking Words Academic Writing: Paragraphs and Essays Debate and Discussion Language Reading: Understanding Opinion Pieces Relative Clauses: Defining and Non-defining Third Conditional and Mixed Conditionals Academic Vocabulary: Word Families Inversion for Emphasis Cleft Sentences for Emphasis Reading: Academic Journal Extracts Environment and Climate Change Vocabulary Idioms and Fixed Expressions Politics and Society Vocabulary Collocations: Common Verb-Noun Pairs Prefixes and Suffixes for Word Building Reading: A Research Summary Reading: A Financial News Article Reading: Identifying Bias in Media Reading: Literary Prose Extracts Summarising and Paraphrasing Writing an Argumentative Essay Writing a Report Writing a Cover Letter Listening: News Broadcasts Expressing Complex Opinions Writing a Formal Proposal Listening: Debates and Panel Discussions Listening: Interviews with Experts Listening: TED-style Talks Listening: Academic Lectures Listening: Documentaries Dealing with Difficult Questions Giving a Formal Presentation Language for Meetings and Conferences Negotiating in English
C1
Advanced
31 lessons
Nominalisation in Academic English Advanced English Idioms Hedging Language in Formal Writing Advanced Collocations and Word Partnerships Reported Speech Critical Listening: Analysing Arguments Persuasive Speaking and Rhetoric Reading: Literary and Cultural Texts Advanced Passive Structures Subjunctive Mood in Formal English Advanced Conditionals and Wishes Concession and Contrast Structures Formal and Informal Register False Friends and Confusing Words Idioms in Professional Contexts Reading: Philosophical Arguments Nuance: Near Synonyms and Subtle Differences Reading: Scientific Research Papers Reading: Historical Texts Reading: Legal and Official Documents Reading: Satire and Irony Writing a Dissertation Abstract Advanced Punctuation and Style Critical Writing and Analysis Writing for Publication Synthesising Sources in Academic Writing Listening: Accents and Dialects Advanced Presentation Techniques Writing Concisely: Avoiding Wordiness Listening: Comedy and Irony Listening: Complex Academic Lectures
Lessons Listening
🛍️

Listening: Short Conversations at a Shop

Listening Beginner ~2 min

Understand and respond to basic shop conversations like ordering, paying, and asking for help.

📖 Lesson

What You Will Learn

You'll learn to understand short conversations that happen every day in shops. You'll hear real English and know what people are saying when they buy things, ask for prices, and pay.

Explanation (with real-life context)

When you go shopping, shop assistants and customers talk about the same things every time. They ask "How can I help?" or "Do you have...?" Learning these patterns helps you feel confident in real shops — not just at school.

Shop conversations follow a simple pattern:
1. Greeting — "Hi, how are you?"
2. The request — "I'd like a coffee, please"
3. Details — "Small or large?"
4. Payment — "That's £3.50"
5. Goodbye — "Thank you, have a good day!"

The good news? Native speakers use the same words again and again in shops. Once you hear them 3-4 times, you'll recognize them automatically.

Examples (natural sentences from daily life)

At a coffee shop:
- "Can I have a cappuccino, please?" / "Of course! Small or large?"
- "How much is that?" / "That's £4.20"
- "Do you have oat milk?" / "Yes, we do!"

At a clothing shop:
- "Do you have this in size medium?" / "Let me check for you"
- "Can I try this on?" / "The changing rooms are over there"
- "I'll take it!" / "Great, let me wrap it for you"

Common Mistakes

Mistake: Expecting shopkeepers to speak slowly or use "textbook English"
Better mindset: They speak naturally, but the vocabulary repeats. Listen for key words: "size," "price," "available," "cash," "card."

Mistake: Trying to understand EVERY word
Better approach: Focus on what they're asking. "Small or large?" doesn't need perfect understanding — just listen for the question mark!

Quick Tips

Listen for prices and numbers first — these are crucial and help you follow the conversation
Watch for repetition — "That's £5" or "Do you have...?" come up constantly
Pay attention to tone — friendly shop staff often sound warm and helpful, which makes English easier
Don't panic if you miss something — just say "Sorry, could you repeat that?" This is NORMAL and helpful

Follow Along reads paragraph by paragraph with highlighting. Hover underlined words for quick definitions.

🃏 Key Vocabulary — tap to flip

12 words
Can I help you?
/kæn aɪ ˈhelp juː/
Beginner
Tap to see definition →
Definition
A greeting question shop assistants use to offer assistance to customers
"The assistant smiled and asked, 'Can I help you?'"
Tap to flip back
How much is it?
/haʊ mʌtʃ ɪz ɪt/
Beginner
Tap to see definition →
Definition
A question you ask to find out the price of something
"I saw a nice coat and asked the shop assistant, 'How much is it?'"
Tap to flip back
Do you have...?
/duː juː ˈhæv/
Beginner
Tap to see definition →
Definition
A question to ask if a shop has something you want to buy
"I asked, 'Do you have this shirt in a larger size?'"
Tap to flip back
Till / Cash register
/tɪl/ /kæʃ ˈreɪdʒɪstər/
Beginner
Tap to see definition →
Definition
The place in a shop where you pay for things
"The queue at the till was very long during lunch time."
Tap to flip back
That'll be...
/ðæt wɪl biː/
Beginner
Tap to see definition →
Definition
A phrase shop assistants use to tell you the total price
"The shop assistant said, 'That'll be £15.99, please.'"
Tap to flip back
Out of stock
/aʊt əv stɒk/
Beginner
Tap to see definition →
Definition
When a shop has sold all of something and doesn't have more
"I wanted to buy the blue shoes, but they were out of stock."
Tap to flip back
Aisle
/aɪl/
Beginner
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Definition
A passage between shelves in a supermarket or large shop
"The bread is in aisle three, next to the milk."
Tap to flip back
How much is that?
/haʊ mʌtʃ ɪz ðæt/
Beginner
Tap to see definition →
Definition
A question to ask the price of something
"'How much is that coffee?' 'It's £3.50.'"
Tap to flip back
Small or large?
/smɔːl ɔːr lɑːrdʒ/
Beginner
Tap to see definition →
Definition
A question asking which size you want
"'I'd like a coffee, please.' 'Small or large?'"
Tap to flip back
That's £...
/ðæts/
Beginner
Tap to see definition →
Definition
What a shopkeeper says to tell you the total price
"'That's £12.99 altogether.'"
Tap to flip back
I'll take it
/aɪl teɪk ɪt/
Beginner
Tap to see definition →
Definition
A phrase meaning you want to buy something
"'This shirt is perfect!' 'Great, I'll take it.'"
Tap to flip back
Cash or card?
/kæʃ ɔːr kɑːrd/
Beginner
Tap to see definition →
Definition
A question asking how you want to pay
"'That'll be £20.' 'Cash or card?' 'Card, please.'"
Tap to flip back

✏️ Fill in the Blank

Type the missing word to complete each sentence.

I wanted to buy the blue shoes, but they were ___.
The bread is in ___ three, next to the milk.
'This shirt is perfect!' 'Great, ___.'

✅ Check Your Understanding

Quick Check
3 questions · no login needed

1. What is the typical first step in a shop conversation according to the lesson?

2. Which question would you most likely hear in a shop when ordering a drink?

3. What does the lesson say you should focus on if you don't understand every word?

🧠 Practice Quizzes

Test Your Knowledge: Listening: Short Conversations at a Shop
5 questions · 10 min
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