Privacy Policy

Last updated: May 2025

1. Overview

Englomo ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services at englomo.com.

By using Englomo, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Information you provide directly:

  • Account registration details (username, email address, password)
  • Profile information you choose to add
  • Messages and content submitted through AI conversation features
  • Responses to exercises, quizzes, and dictation tasks

Information collected automatically:

  • Usage data such as lessons viewed, quizzes completed, and XP earned
  • Browser type and operating system (via standard web logs)
  • IP address and general location (country/region)
  • Session cookies required for login and site functionality

3. How We Use Your Information

  • To provide and improve our English learning services
  • To track your learning progress, streaks, and XP across sessions
  • To personalise your learning experience based on your level and activity
  • To send important account-related emails (e.g., password reset)
  • To display relevant advertising through Google AdSense
  • To analyse usage patterns and improve site performance
  • To prevent fraud and maintain platform security

4. Cookies

We use cookies to:

  • Session cookies — keep you logged in while you browse
  • CSRF tokens — protect form submissions from attacks
  • Analytics cookies — understand how visitors use the site (Google Analytics)
  • Advertising cookies — serve relevant ads (Google AdSense)

You can control cookies through your browser settings. Disabling cookies may affect your ability to log in and use interactive features.

5. Third-Party Services

We use the following third-party services which may collect data according to their own privacy policies:

  • Google AdSense — displays advertisements. Google may use cookies to serve ads based on your visits. Google Privacy Policy →
  • Google Analytics — anonymous usage statistics to help us improve the site
  • Anthropic Claude API — powers our AI conversation partner. Messages sent to the AI feature are processed by Anthropic. Anthropic Privacy Policy →
  • Google Fonts — loads fonts from Google servers (your IP may be logged by Google)

6. Data Sharing

We do not sell, trade, or rent your personal data to third parties. We may share anonymised, aggregate data (e.g., "10,000 learners completed the A1 grammar lesson") for reporting purposes. We may disclose data if required by law or to protect the rights and safety of users.

7. Data Retention

We retain your account data for as long as your account is active. If you delete your account, your personal data is removed within 30 days, except where retention is required by law. Learning progress and anonymised analytics data may be retained in aggregate form.

8. Your Rights

Depending on your location, you may have the following rights:

  • Access — request a copy of the data we hold about you
  • Correction — request that inaccurate data be corrected
  • Deletion — request deletion of your account and personal data
  • Objection — object to certain uses of your data (e.g., direct marketing)
  • Portability — request your data in a machine-readable format

To exercise any of these rights, contact us at the email below.

9. Children's Privacy

Englomo is not directed at children under 13. We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

10. Security

We use industry-standard security measures including HTTPS encryption, hashed passwords, and CSRF protection. No method of transmission over the internet is 100% secure — we cannot guarantee absolute security, but we take reasonable steps to protect your data.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the platform after changes constitutes acceptance of the updated policy.

12. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: privacy@englomo.com