Course Content All Lessons
A1
Beginner
39 lessons
Common Greetings Present Simple Tense Listening Skills: Tips and Strategies Telephone and Video Call English Articles: A, An and The Numbers, Dates and Time Asking Simple Questions The Verb To Be Classroom and School Vocabulary Personal Pronouns: I, You, He, She Plurals: Regular and Irregular Nouns Possessives: My, Your, His, Her Family Members and Relationships Food and Drink Basics Days, Months and Seasons Reading: A Short Email to a Friend Colours, Shapes and Sizes Reading: Short Personal Profiles Reading: Signs and Notices Reading: Product Labels Using Capital Letters and Full Stops Reading: A Simple Menu Reading: A Basic Timetable Writing Your First Email in English Writing About Yourself Writing a Simple Message Writing a Shopping List Writing Numbers and Dates Correctly Listening: Numbers and Prices Listening: Greetings and Introductions Listening: Simple Instructions Listening: Spelling Names and Words Greeting People and Saying Goodbye Listening: Days and Times Listening: Short Conversations at a Shop Asking for Directions Introducing Yourself in English Ordering Food and Drinks Talking About Your Daily Routine
A2
Elementary
41 lessons
Past Simple Tense Reading: A Day in London Writing Paragraphs Food and Drink Vocabulary The Present Continuous Tense Describing People: Appearance and Personality At the Airport Reading: A Famous City Writing Simple Sentences Comparatives and Superlatives Simple Past Tense: Regular Verbs Simple Past Tense: Irregular Verbs Can and Can't: Ability and Permission How Much and How Many Work and Jobs Vocabulary Transport and Travel Vocabulary Sports and Hobbies Health and Body Parts Shopping and Money Vocabulary Reading: A Short News Story Reading: A Holiday Postcard Reading: A Job Advertisement Reading: A Simple Recipe Reading: A Hotel Review Writing About Your Weekend Writing a Postcard Writing a Short Biography Using Connectors: And, But, Because Writing a To-Do List and Notes Listening: At the Airport Listening: A Phone Conversation Listening: Weather Forecasts Listening: Announcements Listening: Describing a Picture At the Airport: Conversations Describing Where You Live Listening: A Short Interview Making and Refusing Invitations Shopping Conversations in English Talking About Past Events Talking About Your Family
B1
Intermediate
38 lessons
Reading: The Future of Work Understanding Accents and Dialects Countable and Uncountable Nouns The Present Perfect Tense Phrasal Verbs: Top 30 Health and Medicine Vocabulary Listening Strategies for Podcasts Job Interview English Writing a Formal Letter First and Second Conditional Modal Verbs: Should, Must, Might Environment and Nature Vocabulary Passive Voice in Present and Past Gerunds and Infinitives Reading: Understanding Charts and Graphs Business and Work Vocabulary Technology and the Internet Feelings and Emotions Vocabulary Reading: A Newspaper Article Reading: A Book Review Reading: An Informal Blog Post Reading: A Travel Guide Extract Reading: A Science Article Writing a Complaint Email Listening: A Job Interview Writing a Book or Film Review Writing an Informal Email to a Friend Paragraph Writing: Structure and Cohesion Describing Graphs and Charts in Writing Listening: A Radio Programme Expressing Opinions and Agreeing Giving a Short Presentation Listening: A Lecture Extract Listening: Discussions and Opinions Listening: Following Complex Instructions Making Plans and Arrangements Talking About Health and Lifestyle Telling a Story in English
B2
Upper Intermediate
38 lessons
Business Email Writing Reading: The Art of Listening Passive Voice Discourse Markers and Linking Words Academic Writing: Paragraphs and Essays Debate and Discussion Language Reading: Understanding Opinion Pieces Relative Clauses: Defining and Non-defining Third Conditional and Mixed Conditionals Academic Vocabulary: Word Families Inversion for Emphasis Cleft Sentences for Emphasis Reading: Academic Journal Extracts Environment and Climate Change Vocabulary Idioms and Fixed Expressions Politics and Society Vocabulary Collocations: Common Verb-Noun Pairs Prefixes and Suffixes for Word Building Reading: A Research Summary Reading: A Financial News Article Reading: Identifying Bias in Media Reading: Literary Prose Extracts Summarising and Paraphrasing Writing an Argumentative Essay Writing a Report Writing a Cover Letter Listening: News Broadcasts Expressing Complex Opinions Writing a Formal Proposal Listening: Debates and Panel Discussions Listening: Interviews with Experts Listening: TED-style Talks Listening: Academic Lectures Listening: Documentaries Dealing with Difficult Questions Giving a Formal Presentation Language for Meetings and Conferences Negotiating in English
C1
Advanced
37 lessons
Nominalisation in Academic English Advanced English Idioms Hedging Language in Formal Writing Advanced Collocations and Word Partnerships Reported Speech Critical Listening: Analysing Arguments Persuasive Speaking and Rhetoric Reading: Literary and Cultural Texts Advanced Passive Structures Subjunctive Mood in Formal English Advanced Conditionals and Wishes Concession and Contrast Structures Formal and Informal Register False Friends and Confusing Words Idioms in Professional Contexts Reading: Philosophical Arguments Nuance: Near Synonyms and Subtle Differences Reading: Scientific Research Papers Reading: Historical Texts Reading: Legal and Official Documents Reading: Satire and Irony Writing a Dissertation Abstract Advanced Punctuation and Style Critical Writing and Analysis Writing for Publication Synthesising Sources in Academic Writing Listening: Accents and Dialects Advanced Presentation Techniques Writing Concisely: Avoiding Wordiness Listening: Comedy and Irony Listening: Complex Academic Lectures Listening: Implicit Meaning and Inference Listening: Political Speeches Diplomatic Language in Conflict Humour and Storytelling in English Speaking in Academic Contexts Impromptu Speaking and Quick Thinking
Lessons Writing
📧

Business Email Writing

Writing Upper Intermediate ~1 min

Write professional business emails with the right tone, structure and vocabulary.

📖 Lesson

Structure of a Business Email

1. Subject Line

Keep it clear and specific:
- ✅ "Meeting Request — Q3 Sales Review — Friday 3pm"
- ❌ "Hello" or "Important"

2. Salutation

  • Formal: Dear Mr. Smith, / Dear Ms. Johnson,
  • Semi-formal: Dear John,
  • When you don't know the name: Dear Sir/Madam,

3. Opening Line

  • "I hope this email finds you well."
  • "I am writing to enquire about..."
  • "Thank you for your email regarding..."

4. Body

  • Be concise and clear
  • Use short paragraphs
  • One main idea per paragraph

5. Closing

  • "Please do not hesitate to contact me if you have any questions."
  • "I look forward to hearing from you."
  • "Thank you for your time and consideration."

6. Sign-off

  • Yours sincerely (when you know the name)
  • Yours faithfully (Dear Sir/Madam)
  • Best regards / Kind regards (semi-formal)

Useful Phrases

Purpose Phrase
Requesting "Could you please...?"
Apologising "I apologise for any inconvenience..."
Attaching "Please find attached..."
Following up "I am writing to follow up on..."
Follow Along reads paragraph by paragraph with highlighting. Hover underlined words for quick definitions.

🃏 Key Vocabulary — tap to flip

4 words
courtesy
/ˈkɜːrtəsi/
Upper Intermediate
Tap to see definition →
Definition
Polite and respectful behavior toward other people
"Always show courtesy in your tone, even when dealing with difficult clients."
Tap to flip back
follow up
/ˈfɒloʊ ʌp/
Upper Intermediate
Tap to see definition →
Definition
To contact someone again to check progress or get a response
"If you don't hear back within three days, follow up with a polite reminder email."
Tap to flip back
liable
/ˈlaɪəbl/
Upper Intermediate
Tap to see definition →
Definition
Responsible or legally accountable for something
"Be careful with wording—you could be liable for false claims in writing."
Tap to flip back
redundant
/rɪˈdʌndənt/
Upper Intermediate
Tap to see definition →
Definition
Unnecessary because it repeats something already said
"Remove redundant phrases—saying 'as mentioned earlier' twice weakens your message."
Tap to flip back

✏️ Fill in the Blank

Type the missing word to complete each sentence.

Always show ___ in your tone, even when dealing with difficult clients.
If you don't hear back within three days, ___ with a polite reminder email.
Be careful with wording—you could be ___ for false claims in writing.
Remove ___ phrases—saying 'as mentioned earlier' twice weakens your message.

✅ Check Your Understanding

Quick Check
3 questions · no login needed

1. Which subject line follows the guidelines taught in this lesson?

2. You are writing to someone whose name you do not know. Which salutation is most appropriate?

3. You want to refer back to a previous discussion. Which opening line should you use?

🧠 Practice Quizzes

Test Your Knowledge: Business Email Writing
5 questions · 10 min
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Kamal — English Language Specialist & Developer
Founder of Englomo. Background in English language education and web development. All lessons and articles are written to align with CEFR standards (A1–C1) and reviewed for accuracy before publishing. About Englomo →