Course Content All Lessons
A1
Beginner
39 lessons
Common Greetings Present Simple Tense Listening Skills: Tips and Strategies Telephone and Video Call English Articles: A, An and The Numbers, Dates and Time Asking Simple Questions The Verb To Be Classroom and School Vocabulary Personal Pronouns: I, You, He, She Plurals: Regular and Irregular Nouns Possessives: My, Your, His, Her Family Members and Relationships Food and Drink Basics Days, Months and Seasons Reading: A Short Email to a Friend Colours, Shapes and Sizes Reading: Short Personal Profiles Reading: Signs and Notices Reading: Product Labels Using Capital Letters and Full Stops Reading: A Simple Menu Reading: A Basic Timetable Writing Your First Email in English Writing About Yourself Writing a Simple Message Writing a Shopping List Writing Numbers and Dates Correctly Listening: Numbers and Prices Listening: Greetings and Introductions Listening: Simple Instructions Listening: Spelling Names and Words Greeting People and Saying Goodbye Listening: Days and Times Listening: Short Conversations at a Shop Asking for Directions Introducing Yourself in English Ordering Food and Drinks Talking About Your Daily Routine
A2
Elementary
37 lessons
Past Simple Tense Reading: A Day in London Writing Paragraphs Food and Drink Vocabulary The Present Continuous Tense Describing People: Appearance and Personality At the Airport Reading: A Famous City Writing Simple Sentences Comparatives and Superlatives Simple Past Tense: Regular Verbs Simple Past Tense: Irregular Verbs Can and Can't: Ability and Permission How Much and How Many Work and Jobs Vocabulary Transport and Travel Vocabulary Sports and Hobbies Health and Body Parts Shopping and Money Vocabulary Reading: A Short News Story Reading: A Holiday Postcard Reading: A Job Advertisement Reading: A Simple Recipe Reading: A Hotel Review Writing About Your Weekend Writing a Postcard Writing a Short Biography Using Connectors: And, But, Because Writing a To-Do List and Notes Listening: At the Airport Listening: A Phone Conversation Listening: Weather Forecasts Listening: Announcements Listening: Describing a Picture At the Airport: Conversations Describing Where You Live Listening: A Short Interview
B1
Intermediate
33 lessons
Reading: The Future of Work Understanding Accents and Dialects Countable and Uncountable Nouns The Present Perfect Tense Phrasal Verbs: Top 30 Health and Medicine Vocabulary Listening Strategies for Podcasts Job Interview English Writing a Formal Letter First and Second Conditional Modal Verbs: Should, Must, Might Environment and Nature Vocabulary Passive Voice in Present and Past Gerunds and Infinitives Reading: Understanding Charts and Graphs Business and Work Vocabulary Technology and the Internet Feelings and Emotions Vocabulary Reading: A Newspaper Article Reading: A Book Review Reading: An Informal Blog Post Reading: A Travel Guide Extract Reading: A Science Article Writing a Complaint Email Listening: A Job Interview Writing a Book or Film Review Writing an Informal Email to a Friend Paragraph Writing: Structure and Cohesion Describing Graphs and Charts in Writing Listening: A Radio Programme Expressing Opinions and Agreeing Giving a Short Presentation Listening: A Lecture Extract
B2
Upper Intermediate
36 lessons
Business Email Writing Reading: The Art of Listening Passive Voice Discourse Markers and Linking Words Academic Writing: Paragraphs and Essays Debate and Discussion Language Reading: Understanding Opinion Pieces Relative Clauses: Defining and Non-defining Third Conditional and Mixed Conditionals Academic Vocabulary: Word Families Inversion for Emphasis Cleft Sentences for Emphasis Reading: Academic Journal Extracts Environment and Climate Change Vocabulary Idioms and Fixed Expressions Politics and Society Vocabulary Collocations: Common Verb-Noun Pairs Prefixes and Suffixes for Word Building Reading: A Research Summary Reading: A Financial News Article Reading: Identifying Bias in Media Reading: Literary Prose Extracts Summarising and Paraphrasing Writing an Argumentative Essay Writing a Report Writing a Cover Letter Listening: News Broadcasts Expressing Complex Opinions Writing a Formal Proposal Listening: Debates and Panel Discussions Listening: Interviews with Experts Listening: TED-style Talks Listening: Academic Lectures Listening: Documentaries Dealing with Difficult Questions Giving a Formal Presentation
C1
Advanced
22 lessons
Nominalisation in Academic English Advanced English Idioms Hedging Language in Formal Writing Advanced Collocations and Word Partnerships Reported Speech Critical Listening: Analysing Arguments Persuasive Speaking and Rhetoric Reading: Literary and Cultural Texts Advanced Passive Structures Subjunctive Mood in Formal English Advanced Conditionals and Wishes Concession and Contrast Structures Formal and Informal Register False Friends and Confusing Words Idioms in Professional Contexts Reading: Philosophical Arguments Nuance: Near Synonyms and Subtle Differences Reading: Scientific Research Papers Reading: Historical Texts Reading: Legal and Official Documents Reading: Satire and Irony Writing a Dissertation Abstract
Lessons Speaking
🤔

Dealing with Difficult Questions

Speaking Upper Intermediate ~2 min

Handle unexpected questions confidently by using strategic pauses, bridging phrases, and honest responses that keep conversations flowing naturally.

📖 Lesson

What You Will Learn

You'll learn practical techniques to respond to difficult questions — whether in job interviews, social situations, or unexpected moments — without panicking or saying something you'll regret.

Explanation (with real-life context)

Difficult questions catch us off guard. Maybe someone asks about a sensitive topic, a question you genuinely don't know the answer to, or something that puts you on the spot. Native speakers have strategies to buy time and respond thoughtfully.

The key is not to fill silence with "umm" or "like." Instead, use bridging phrases that sound natural and give your brain time to process.

Examples (natural sentences from daily life)

Buying time:
- "That's a really good question. Let me think about that for a moment."
- "I've never really considered that before. Can I come back to that?"
- "That's an interesting point. What exactly do you mean by that?"

In job interviews:
- Interviewer: "Tell me about a time you failed."
- You: "Well, that's something I've learned a lot from. There was one project where..." (gives you 3 seconds to remember a good example)

In social situations:
- Friend: "Do you think I should break up with them?"
- You: "That's a tough situation. I want to give you a thoughtful answer, not just rush. What's making you think about that?"

Admitting you don't know:
- "I'm not actually sure about that. But what I do know is..."
- "That's outside my expertise, but I could find out for you."

Common Mistakes

Staying silent — This makes you look uncomfortable or unprepared

Over-explaining — You ramble nervously and sound less confident

Saying "I don't know" and stopping there — Follow it with what you do know

Using filler words obsessively — "Um, like, you know..." sounds unprofessional

Quick Tips

Ask clarifying questions — "Could you give me an example of what you mean?" buys time AND shows genuine interest

Acknowledge first, then answer — "I see why you'd ask that..." shows you understand why the question matters

Use the "bridge and redirect" technique — Acknowledge the question, then guide toward what you can discuss

Pause deliberately — A 2-3 second pause sounds thoughtful, not awkward

Follow Along reads paragraph by paragraph with highlighting. Hover underlined words for quick definitions.

🃏 Key Vocabulary — tap to flip

6 words
to deflect
/dɪˈflekt/
Upper Intermediate
Tap to see definition →
Definition
To avoid answering directly by changing the subject or redirecting attention
"When asked about his mistakes, he tried to deflect by blaming his team."
Tap to flip back
to dodge
/dɒdʒ/
Upper Intermediate
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Definition
To avoid something skilfully, especially a difficult question or responsibility
"She dodged the question about her qualifications by talking about her experience instead."
Tap to flip back
candid
/ˈkændɪd/
Upper Intermediate
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Definition
Honest and direct, especially about something that might be uncomfortable or sensitive
"He gave a candid answer about why the project failed, admitting his own mistakes."
Tap to flip back
to clarify
/ˈklærɪfaɪ/
Upper Intermediate
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Definition
To explain something more clearly or give more details to remove confusion
"Let me clarify what I meant — I wasn't criticizing your work, just suggesting improvements."
Tap to flip back
to sidestep
/ˌsaɪdˈstep/
Upper Intermediate
Tap to see definition →
Definition
To avoid dealing with something directly by going around it or ignoring it
"Politicians often sidestep controversial questions during interviews."
Tap to flip back
straightforward
/ˌstreɪtˈfɔːwəd/
Upper Intermediate
Tap to see definition →
Definition
Honest, direct, and easy to understand without complications or hidden meanings
"His straightforward approach to answering questions made him popular with the audience."
Tap to flip back

✏️ Fill in the Blank

Type the missing word to complete each sentence.

When asked about his mistakes, he tried ___ by blaming his team.
He gave a ___ answer about why the project failed, admitting his own mistakes.
His ___ approach to answering questions made him popular with the audience.

✅ Check Your Understanding

Quick Check
3 questions · no login needed

1. When someone asks you a difficult question in a job interview, what is the primary purpose of using a bridging phrase like 'That's a really good question. Let me think about that for a moment'?

2. Which of the following is an example of using a clarifying question to handle a difficult question?

3. What should you do when you don't know the answer to a question?

🧠 Practice Quizzes

Test Your Knowledge: Dealing with Difficult Questions
5 questions · 10 min
🎯
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